Free Shipping & 30-Day Returns
Buy Now Pay Later with Affirm
Free Shipping & 30-Day Returns
Buy Now Pay Later with Affirm
Feel secure in your purchases at Quorri with our 30-day Return Policy. We offer returns or exchanges on full-priced items without any restocking fees as long as the product remains in its original, new condition and is accompanied by all its original paperwork.
At Quorri, we're sure you'll be delighted with your jewelry selection! But should you find yourself needing to return or exchange an item from your order, here are the essentials.
To ensure a smooth return process, all items must be returned in their original, unused state, including:
We cannot issue refunds for standard, international, or expedited/rush shipping fees or appraisal/grading charges when items are returned or exchanged. If your purchase involved any initial shipping fees, the refund amount will be the total cost of the item minus these shipping fees. Additionally, we cannot accept returns on custom, customized, special order items, lab diamond items, loose stones that show evidence of setting or damage, jewelry that exhibits wear, or jewelry that has been personalized, engraved, modified, resized, or otherwise damaged. Any deposits or initial payments made for custom orders, as well as fees for design renderings, are not eligible for refunds - these payments when allocated to the new alternate item(s) become exchange only - exchange differences will be added as store credit. Should a package be refused upon delivery or sent back to us, it will automatically be processed as a return, and any shipping costs will be deducted from the refund amount. We are not responsible for reimbursing orders reported as lost, stolen, or mishandled after delivery by the courier.
At Quorri, our jewelers pour their hearts and skills into each piece of jewelry. Your Quorri order is crafted to your specifications, ensuring that each piece meets the highest quality standards. If a ring is returned, we responsibly recycle the materials to create something new, reflecting the intensive craftsmanship involved. We encourage you to choose thoughtfully.
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