Connect With Our Team

Most Quorri engagement rings and fine jewellery pieces are handcrafted to order and typically completed within 14 to 18 business days. Rush orders may be available depending on the design — contact our team and we'll do our best to accommodate your timeline. Once shipped, orders to Canada and the USA arrive within 1 to 5 business days on average with our complimentary shipping.

Yes. Quorri offers flexible financing through Affirm, allowing you to split your purchase into manageable monthly payments. Affirm is available at checkout with no impact to your credit score to check your eligibility. We also accept all major credit cards, Apple Pay, Google Pay, and Shop Pay.

Start by filling out our complimentary custom design request form. One of our design specialists will reach out within one business day to discuss your vision, budget, and stone preferences. From there we guide you through every step — from initial sketches and CAD renderings to the finished piece — with no obligation until you approve the design.

Yes. Our Lifetime Stone Upgrade Program allows you to exchange your centre stone for a larger or higher-grade lab diamond at any time, with no conditions and no deadlines. Simply reach out to our team and we will take care of everything.

Yes. We offer a range of custom cut options across our PURE® lab diamonds, ATERNA® Gen 4 and LUXE® Gen 3 diamond-grade moissanite, and PUREGEM lab-grown gemstones including sapphires, rubies, and emeralds. Custom cuts are available on request — contact our team for availability and pricing.

Quorri has been handcrafting fine jewellery in Canada since 2006. Every ring is individually crafted in solid gold or 950 platinum by our master artisans — never plated, never mass-produced. We offer our own exclusive stone lineup including PURE® IGI certified lab diamonds, ATERNA® Gen 4 and LUXE® Gen 3 diamond-grade moissanite, and PUREGEM lab-grown gemstones. Every purchase is backed by our Lifetime Guarantee, a 30-day return policy, and free shipping across Canada and the USA.

Quorri is based in Vaughan, Ontario, Canada. We operate exclusively online, which allows us to offer exceptional craftsmanship at a fraction of traditional retail prices. Our mailing address is 3120 Rutherford Rd., Suite 312, Vaughan, Ontario, L4K 0B2. This is not a public storefront. All consultations are conducted mainly by email, or our online design request form.

PURE® lab diamonds are IGI certified lab-grown diamonds — chemically, physically, and optically identical to mined diamonds, with a hardness of 10 Mohs. ATERNA® Gen 4 is our flagship diamond-grade moissanite with D/E colour grading, VVS1 clarity, and 9.50 Mohs hardness. LUXE® Gen 3 is our accessible diamond-grade moissanite with E/F colour grading, VVS2 clarity, and 9.25 Mohs hardness. All three are conflict-free, eco-friendly, and handset in Canada in solid gold or platinum.

Yes. PURE® lab diamonds are 100% real diamonds — identical in every measurable way to mined diamonds. They share the same chemical composition, crystal structure, optical properties, and hardness of 10 Mohs. Even trained gemologists cannot distinguish a PURE® lab diamond from a mined diamond without specialized equipment.

Quorri offers a 30-day return policy on eligible purchases. Items must be returned in their original unworn condition with all original packaging and documentation. Custom designed pieces and modified rings may not be eligible for return. Contact our team within 30 days of receiving your order to initiate a return and we will guide you through the process.

Yes. We offer free insured shipping across Canada and the USA. We also ship to over 30 countries including the UK, Australia, Ireland, France, Spain, Italy, New Zealand, and Mexico. All orders are processed and shipped from Canada. International shipping times and any applicable duties vary by destination — contact us for details before placing your order.

Every Quorri ring is handcrafted in solid 10k, 14k, or 18k gold in yellow, white, or rose gold, or solid 950 platinum. We never use plated, filled, or bonded metals. Your choice of metal is selected at the time of order and every piece is crafted specifically for you.