How long does it take to receive my order?

Most Quorri engagement rings and fine jewellery pieces are handcrafted to order and typically completed within 14 to 18 business days. Rush orders may be available depending on the design. Once shipped, orders to Canada and the USA arrive within 1 to 5 business days on average with our complimentary shipping.

Do you offer financing or payment plans?

Yes. Quorri offers flexible financing through Affirm, allowing you to split your purchase into manageable monthly payments. We also accept all major credit cards, Apple Pay, Google Pay, and Shop Pay.

How do I order a custom engagement ring or custom jewellery?

Start by filling out our complimentary custom design request form. One of our Canadian design specialists will reach out within one business day to discuss your vision, budget, and stone preferences. We guide you through every step from initial sketches and CAD renderings to the finished piece, with no obligation until you approve the design.

Can I upgrade my stone in the future?

Yes. Our Lifetime Stone Upgrade Program allows you to exchange your centre stone for a larger or higher-grade lab diamond at any time, with no conditions and no deadlines. Simply reach out to our team and we will take care of everything.

Do you offer custom cut lab diamonds, gems, and gemstones?

Yes. We offer a range of custom cut options across our PURE lab diamonds, ATERNA Gen 4 and LUXE Gen 3 diamond-grade moissanite, and PUREGEM lab-grown gemstones including sapphires, rubies, and emeralds. Custom cuts are available on request. Contact our team for availability and pricing.

Why choose Quorri for your engagement ring?

Quorri has been handcrafting fine jewellery in Canada since 2006. Every ring is individually crafted in solid gold or 950 platinum by our master artisans, never plated, never mass-produced. Every purchase is backed by our Lifetime Guarantee, a 30-day return policy, and free shipping across Canada and the USA.

Where is Quorri located and do you have a storefront?

Quorri is based in Vaughan, Ontario, Canada. We operate exclusively online, which allows us to offer exceptional craftsmanship at a fraction of traditional retail prices. Our mailing address is 3120 Rutherford Rd., Suite 312, Vaughan, Ontario, L4K 0B2. This is not a public storefront. All consultations are conducted by email or our online design request form.

What is the difference between PURE, ATERNA Gen 4, and LUXE Gen 3?

PURE lab diamonds are IGI certified lab-grown diamonds identical to mined diamonds with a hardness of 10 Mohs. ATERNA Gen 4 is our flagship diamond-grade moissanite with D/E colour grading, VVS1 clarity, and 9.50 Mohs hardness. LUXE Gen 3 is our accessible diamond-grade moissanite with E/F colour grading, VVS2 clarity, and 9.25 Mohs hardness. All three are conflict-free, eco-friendly, and handset in Canada in solid gold or platinum.

Are Quorri lab diamonds real diamonds?

Yes. PURE lab diamonds are 100% real diamonds, identical in every measurable way to mined diamonds. They share the same chemical composition, crystal structure, optical properties, and hardness of 10 Mohs. Even trained gemologists cannot distinguish a PURE lab diamond from a mined diamond without specialised equipment.

What is your return policy?

Quorri offers a 30-day return policy on eligible purchases. Items must be returned in their original unworn condition with all original packaging and documentation. Custom designed pieces and modified rings may not be eligible for return. Contact our team within 30 days of receiving your order to initiate a return.

Do you ship internationally?

Yes. We offer free insured shipping across Canada and the USA. We also ship to over 30 countries including the UK, Australia, Ireland, France, Spain, Italy, New Zealand, and Mexico. All orders are processed and shipped from Canada.

What metals do you use?

Every Quorri ring is handcrafted in solid 10k, 14k, or 18k gold in yellow, white, or rose gold, or solid 950 platinum. We never use plated, filled, or bonded metals. Every piece is crafted specifically for you.

emerald solitaire with oval lab diamond halo and loose ruby and white diamonds

Jewelry, Diamond & Gemstone Consultation

Receive personalized guidance on lab‑grown diamonds, gemstones, and custom rings — handcrafted expertise delivered directly by email, at your convenience.

Your Vision, Perfected by Our Experts

Discover or create your ideal ring, lab‑grown diamond, or gemstone through our complimentary expert consultation. Our specialists provide personalized guidance and thoughtful recommendations — whether you’re exploring our collections or designing a custom piece featuring fine jewelry, lab‑grown diamonds, or vibrant gemstones.

Enjoy tailored advice and seamless communication directly by email, crafted to help you make confident, informed decisions. Our experts are available around the clock to assist with any questions about our products, materials, or design process.

Please fill out the form below or email us direct at contact@quorri.com, and one of our experts will contact you via email.

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Discover Expert Guidance with Quorri

At Quorri, we take pride in offering exceptional consultation services for our stunning range of lab-grown diamonds, handcrafted engagement rings, fine jewelry, and lab-created gemstones. Our team of skilled experts is dedicated to guiding you through your journey of selecting or customizing the perfect piece of jewelry, tailored just for you.

Why Choose Quorri?

Unmatched Craftsmanship: Quorri combines artistry and precision to create engagement rings and fine jewelry that exude elegance and timeless beauty.
Pure® Lab Diamonds: Experience the brilliance of sustainably grown diamonds that rival natural stones in quality, sparkle, and durability.
Lab-Created Gemstones: Our exquisite gemstones, such as rubies, emeralds, and sapphires, are ethically produced with attention to detail, offering vibrant colors and unmatched clarity.

How Our Expert Consultation Works

Finding your dream jewelry piece is an exciting journey, and our experts are here to make it seamless and memorable:

Step One: Personalized Assistance
Whether you're exploring our collection of lab-grown diamonds or seeking advice on custom engagement ring designs, our consultation ensures that your preferences and budget are prioritized.
Step Two: Knowledgeable Guidance
Our specialists provide detailed insights into diamond shapes, color grades, clarity, and gemstone options, ensuring you're equipped to make an informed decision.
Step Three: Around-the-Clock Support
Have questions or need advice? We're available anytime to assist you via email or our consultation form.

What Makes Quorri Unique?

Ethical and Sustainable Practices: Quorri lab diamonds and gemstones are responsibly created, allowing you to enjoy luxury without compromising environmental values.
Tailored Designs: Our custom engagement rings and fine jewelry are designed to reflect your individual style and personal story.
Complete Certification: Rest assured with certified documentation verifying the quality and authenticity of our diamonds and gemstones.

Let our experts guide you in bringing your vision to life. Whether you're searching for the perfect engagement ring, a fine jewelry masterpiece, or a dazzling lab-grown gemstone, Quorri is here to help every step of the way.

Experience the artistry, ethical beauty, and expert service of Quorri today. Contact us for a complimentary consultation and let your journey to finding the ideal piece of jewelry begin.

Jewelry, Diamond & Gemstone Consultation

Discover Expert Guidance with Quorri

Why Choose Quorri?

How Our Expert Consultation Works

What Makes Quorri Unique?

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