• Jewelry Returns
• Loose Stone Returns
• Exchanges
• Ring Sizing Returns
• Warranty Returns
• Order Cancellation

Loose Stone Returns

Quorri & Co. is committed to providing superior products and service to our customers. We offer 14-day Returns* on our Quorri Loose Stones. If for any reason you are not completely satisfied with your purchase, you have 14-days (starting from the day you receive your shipment) to return your order for refund. The gem seal must not be broken or removed in order to qualify for a refund or exchange.

*Some conditions apply, please see our Terms and Conditions Below.

Return Instructions

Step 1. Contact Us. You must contact Quorri & Co. for a Return Authorization number (RMA #) using only our Customer Support Center. This ensures prompt and efficient RMA service. Select "Submit a Support Ticket" and choose "RMA Request - Returns" for your category. Be sure to give your order number and reason for return.

Step 2. A representative will be in contact with you via email within 24-48 hours with all the required forms and information to send back your item(s).

Our laboratory will inspect and verify the condition of the item once we receive the return. Returns usually take 5-8 business days to process upon receipt of the item. When the item has passed inspection, a credit will be issued to your original method of payment.